Q: How do I use the Vona Pro device?
Click the button 5 times to turn it on or off. Press and hold the button to inhale. Adjust voltage with 3 clicks to toggle between temperature settings.
Q: What’s inside this vape?
Each vape is filled with uncut, solventless live rosin—no distillate, no additives, no flavoring agents. Just cold-cured hash oil made from fresh frozen flower.
Q: What’s the difference between live rosin and other vape oils?
Live rosin is a solventless extract made using only ice water, pressure, and heat—no chemicals. It preserves more terpenes and cannabinoids than distillate, offering a fuller, more flavorful experience.
Q: What voltage should I use?
We recommend starting on the lowest setting for flavor-rich hits. Higher settings will produce bigger clouds but may burn off terpenes or cause the rosin to darken.
Q: Why does the oil look separated or crystallized?
That’s normal for solventless live rosin. It contains natural waxes, cannabinoids, and terpenes, which can shift with temperature. Just gently warm the vape in your hand or a pocket before using.
Q: My vape isn’t hitting—what should I do?
Check the battery and recharge if needed. If you hear a hiss but get no vapor, the oil may be cold or thick—wait a moment between hits, and avoid chain vaping. Still stuck? Contact us and we’ll help.
Q: Is it refillable?
No—this is a single-use, disposable unit. Once it’s empty, please recycle it through a local battery or electronics recycling program.
